Contact information

CONTACT INFORMATION

Last Updated: [Insert Date]

We are here to help. If you have any questions about your order, our products, returns, or any of our policies, please contact us using the details below.

Business Name: OAKTRAL 1TRADING
Legal Entity: OAKTRAL 1TRADING LLC
Email: b95i8h2i5c0n0bf@outlook.com
Phone: +1 4432896724
Address: 1420 Grand Ave, Newport, KY 41071, United States

CUSTOMER SERVICE HOURS
Monday – Friday: 9:00 AM – 5:00 PM (EST)
Closed on weekends and public holidays.

RESPONSE TIME
We aim to respond to all inquiries within 1–2 business days. Emails received on weekends or holidays will be answered on the next business day.

FOR ORDER-RELATED INQUIRIES
Please include your order number, the email address used at checkout, and a brief description of your request so we can assist you faster.

FOR RETURNS AND REFUNDS
Please review our Return and Refund Policy before contacting us. Return requests must be submitted within 14 days of delivery.

FOR SHIPPING INQUIRIES
Please review our Shipping Policy for processing times, delivery estimates, and tracking information.